What This Policy Covers
This policy explains what information Expat Shield Insurance collects from visitors to expatshieldinsurance.com, how that information is used, who it may be shared with, and the rights you have regarding it. It applies to this website and to any intake, contact, or quote forms submitted through it.
Information We Collect
Information You Provide
When you submit a contact form or intake form on this site, we collect the information you enter, such as your name, email address, nationality, country of residence, and details about your insurance needs. This information is used to respond to your inquiry and to match you with appropriate coverage options.
Health Information
Where our intake form or communications with you involve health-related information for the purpose of matching you with private medical insurance coverage, we treat this as special category data under GDPR. We collect and share this information only with your explicit consent and only to the extent necessary to obtain a quote or place a policy with a carrier.
Information Collected Automatically
We use PostHog, a web analytics platform, to understand how visitors interact with this site. This includes data such as pages visited, time spent on site, referring source, browser type, and general geographic location. This data helps us improve the site and understand how visitors find us. It is not used to identify you personally.
Cookies
This site uses cookies for basic site functionality and analytics. You can disable cookies through your browser settings, though this may affect your experience on the site.
How We Use Your Information
Information collected through this site is used to respond to inquiries, facilitate the insurance quoting and application process, improve the site experience, and understand how visitors find and use the site. We do not sell your personal information to third parties.
Who We Share Data With
If you request an insurance quote or begin an application, your information may be shared with insurance carriers for the purpose of underwriting and issuing a policy. This only occurs with your knowledge as part of the application process. We do not share your information with unrelated third parties for marketing purposes.
If You Are in the EU, UK, or EEA (GDPR)
If you are located in the European Union, United Kingdom, or European Economic Area, we process your personal data under the General Data Protection Regulation (GDPR). Our legal basis for processing is your consent, given when you submit the intake form, and our legitimate interest in matching you with suitable insurance coverage. You have the right to access, correct, delete, or restrict our use of your data, and the right to lodge a complaint with your national data protection authority. Your data may be transferred to and processed in the United States and by international insurance carriers outside your country of residence.
California Residents (CCPA)
California residents have the right to know what personal information we collect, request its deletion, and opt out of its sale or sharing. We do not sell your personal information. To exercise these rights, contact us at admin@expatshieldinsurance.com.
Security Safeguards
We use industry-standard safeguards, including encrypted data transmission and restricted access controls, to protect your personal information from unauthorized access, use, or disclosure.
Data Retention
We retain your personal information for the duration of any active policy placed through us, plus a minimum of 3 years afterward, in accordance with Tennessee insurance recordkeeping requirements, or until you request deletion, whichever is later. Analytics data is retained in accordance with our analytics provider's standard retention periods.
Your Rights
You may request access to, correction of, or deletion of any personal data we hold about you. To make a request, contact us at admin@expatshieldinsurance.com.
Contact Us
Expat Shield Insurance LLC
30 N Gould St, Ste R, Sheridan, WY 82801
Email: admin@expatshieldinsurance.com
Changes to This Policy
This policy may be updated from time to time. Any changes will be reflected on this page along with an updated effective date.